Marketing Assistant

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Position: Marketing Assistant        

Location: The Valley, South East London

Salary: Circa £21,000-23,000

Hours: Full Time, 35 in-office hours per week plus matchdays

Role Description:

Charlton Athletic Football Club is looking for a passionate Marketing Assistant to help the Club’s marketing team in their activities and campaigns.  The purpose of this role is to engage in planning and delivering of Charlton Athletic’s innovative marketing activity. The right candidate will use their skills and experience to help CAFC enhance the fan experience through digital marketing communications and customer relations. Managing fan data is essential part of this role and thus, confidentiality, is an essential attribute needed.  

Key Responsibilities:

  • Assisting with the Club’s digital marketing communications, including the creation of the weekly e-newsletters and targeted campaigns (using the club’s CMS)
  • ​Support the growth of incremental sales across departments including ticketing & hospitality through digital & fan engagement activities
  • Data extractions for Email/SMS/DM campaigns
  • Data analyses of ticket sales for home games and reporting to product managers
  • ​Assist with achieving and exceeding a best in class digital fan experience for supporters
  • ​Assist with the delivery of international fan engagement
  • Any other duties appropriate to the skills and experience of the position holder

Education/Qualifications/Training:

  • A related degree (Essential)
  • A sound understanding of key marketing functions (Essential)
  • Excellent writing skills with an eye for detail (Essential)
  • Good computing skills, including some experience of Excel (Essential)
  • Competent and personable with good time management skills
  • Ability to work well as a member of a team and as an individual
  • Ability to work calmly under pressure
  • ​Experience in customer relations/understanding of what good customer relations is (Essential)
  • A self-starter, proactive in finding solutions to issues big or small (Essential)
  • Excellent communicator with a positive, collaborative and flexible style (Essential)
  • Proactively takes on new responsibilities and seek out opportunities to learn new skills (Essential)
  • Must have the ability to make quick decisions in a fast paced environment, if required (Essential)
  • Must be accountable for delivering results within assigned levels of accountability (Essential)
  • Have a good understanding of the football environment (Preferred)
  • Experience of working with data (Preferred)

Additional Information:

  • This a full time role that includes work on weekends and evenings (negotiable);
  • Applicants must be eligible to live and work in the UK;
  • Charlton Athletic FC is committed to following relevant health & safety regulations and all members of staff are expected to be fully aware and adhere to, at all times, the Club’s H&S and fire safety procedures;
  • Charlton Athletic Football Club are fully committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment;
  • CAFC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment;
  • This position does not include hybrid working.

Safeguarding:

Charlton Athletic Football Club are committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate may be required to undertake a Disclosure and Barring Service check (DBS). The possession of a criminal record will not necessarily prevent an applicant from obtaining a post, as all cases are mediated individually according to the nature of the role and the information provided.

Note: Please note that due to the high volume of applications we receive we regret that we are unable to respond to unsuccessful applicants.

To Apply:

Please send a copy of your CV as well as a covering letter explaining why you want to apply for this placement to: https://cafc.peoplehr.net/Pages/JobBoard/Opening.aspx?v=4e6a3727-c227-469d-b890-18a2c1aa5540